Shipping Policy
Order Processing:
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Orders are processed within 2-3 business days after confirmation (excluding weekends and public holidays).
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A confirmation email is sent once your order is processed and ready for shipment.
Free Shipping Offer:
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Enjoy free standard shipping on all orders over $99.00.
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Orders below $99.00 will incur shipping charges based on the selected shipping method.
Shipping Policy & Estimated Delivery Times - the basics:
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Standard Shipping:
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Delivery: 3-7 business days
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Cost: $9.99 flat rate (free for orders over $50)
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Express Shipping:
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Delivery: 2-4 business days
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Cost: $15.99 flat rate
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Overnight Shipping:
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Delivery: 1 business day (for orders placed before 2 PM local time)
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Cost: $24.99 flat rate
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International Shipping:
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Delivery: 7-21 business days (depending on the destination)
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Cost: Calculated at checkout based on location and package weight
Tracking Your Order:
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When your order ships, you will receive a tracking number via email so you can follow your package’s progress directly.
Additional Information:
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Shipping times are estimates and may be subject to delays due to weather, public holidays, or other unforeseen circumstances.
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Our website integrates with reliable shipping carriers, ensuring you receive regular updates and tracking information.
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Please contact our support team through concierge@illumenoir.com if you have any questions about your shipment.